Installation Guide

About 1607 wordsAbout 5 min

1. Machine Configuration Requirements

Operating System	Windows 11 Professional
CPU	Intel i7-8700 or above
Memory	16G or above
GPU	NVIDIA RTX 3050 or above (driver version 525 or above)
Hard Drive	128 GB SSD or above (remaining space on drive C)

2. Download the Installation Package

2.1 Download Methods

The NAS is the company's file server. You can contact the company IT department to apply for a NAS account.

After logging in to the NAS, navigate to the directory where the PickWiz installation packages are stored:

Find the required software version in the pickwiz_release folder.

After opening the windows directory, you can see the following file list:

2.2 Description of Installation Package Types

Full Installation Package & Full Upgrade Package

The full installation package is named PickWiz_v{X.Y.Z}_win_x64_offline.zip and contains the PickWiz application, the basic Deep Learning environment, and the General-purpose Models, as shown below.
The full upgrade package is named PickWiz_v{X.Y.Z}_win_x64_upgrade_offline.zip, and contains the PickWiz application and General-purpose Models, with the basic environment-related resources removed. If the basic environment has already been installed using the full offline package, the offline upgrade package can be used for subsequent upgrades (smaller in size).

The full installation package & full upgrade package support fully offline installation

3. Install the Software

3.1 Installation on a New Machine

The full installation package & full upgrade package support fully offline installation

Checks required before installation:
When installing or updating PickWiz using the full installation package, Anaconda does not need to be installed;
If Anaconda is already installed but it is installed in a folder that requires administrator permissions (such as the Windows folder, Program Files, Program Files (x86), ProgramData, etc. on drive C), or if the environment variables are configured incorrectly, first uninstall the installed Anaconda and delete the corresponding environment variables, and make sure Anaconda is not installed under the PickWiz installation directory (such as C:\Users\dex);
If 360 antivirus software is installed before installation, turn it off first; otherwise, it may block the installer.

（1） Extract the full installation package

（2） Install PickWiz

Open the extracted files and double-click the exe application file, as shown below;

Select the installation directory
It is recommended to install it in the default directory and it cannot be installed on another hard drive
Follow the prompts until "Select Components"
When the installation progress reaches 95%, a prompt saying "Installing component middleware" will appear
When PickWiz is installed for the first time on a new machine, a CUDA installation window will pop up. The figure below shows the temporary CUDA extraction directory. It is recommended to use the default folder. This folder will be deleted automatically after installation is complete.
For "Installation options", it is recommended to select "Compact"
CUDA installation completed
PickWiz installation will continue. The first installation takes about 30 minutes. Please wait patiently. After the installation is complete, the following prompt will appear:
Click "Next" to complete the installation
After installing PickWiz for the first time, please restart the computer before running PickWiz

3.2 Update

To update using the full upgrade package, refer to 3.1 Installation on a New Machine

3.3 Install whl Packages Separately

For the installation of whl packages such as PickLight, GLIA, and RLIA.

Download the whl package from the NAS. For the NAS address, refer to 2.1 Download Methods

Navigate to the directory of the required whl package and download it

After downloading, open the Anaconda Prompt terminal

&##x20;In the opened Anaconda Prompt terminal, enter the conda activate pickwiz_py39 command to activate the backend environment

Enter the command to navigate to the directory where the whl package was downloaded and saved. Typically, whl packages are saved in the C:\Users\Administrator\Downloads directory after download, so enter Downloads in the Anaconda Prompt terminal to reach the storage directory of the whl package

In the storage directory of the whl package, run the installation command pip install xxx.whl, where xxx.whl indicates the package name

If you are installing the same version of a whl package, first run the pip uninstall xxx.whl command to uninstall it, and then run the pip install xxx.whl installation command. Otherwise, the whl package installation may fail

4. Uninstall the Software

（1） Uninstall using the uninstaller

Open the PickWiz installation directory. For the installation directory, refer to the "Select the installation directory" step in 3.1 Installation on a New Machine of this document
Find the application named MaintenanceTool.exe
Double-click the MaintenanceTool application to enter the "Maintain PickWizSetup" window, and select "Remove all components"
Click "Uninstall" to complete the PickWiz uninstallation

（2） Uninstall using the Control Panel

Open "Control Panel" from the Start menu and click "Uninstall a program"
Find the PickWiz program, right-click it, and click "Uninstall"
Enter the "Maintain PickWizSetup" window and select "Remove all components"
Click "Uninstall" to complete the PickWiz uninstallation

5. Software License Agreement

Open the PickWiz installation directory and enter the folder named "Licenses" to view the PickWiz software license agreement.

6. Common Installation Issues

Issue Category	Issue Description	Possible Cause	Solution
Operating System	Error when opening PickWiz: Open3D.dll not found	The device operating system does not meet the machine configuration requirements	Upgrade the device operating system to Windows 11 Professional
GPU	Error when opening PickWiz: RLIA.dll and Open3D.dll not found	The device graphics card does not meet the machine configuration requirements	Graphics card requirement: NVIDIA GTX 1660 or above (driver version 525 or above)
	Error during installation: “No available graphics card detected. Installation cannot continue.”	Graphics card missing	1. Restart the computer; 2. Update the driver: find Display adapters in Device Manager, right-click the NVIDIA graphics card, and click Update driver;3. Open the chassis and check whether the graphics card is firmly seated. If it is loose, reseat it firmly.
	Error when running PickWiz: “No available graphics card detected by the system. Please try restarting the computer/updating the driver, and check whether the graphics card is firmly seated.”	Graphics card missing	1. Restart the computer; 2. Update the driver: find Display adapters in Device Manager, right-click the NVIDIA graphics card, and click Update driver;3. Open the chassis and check whether the graphics card is firmly seated. If it is loose, reseat it firmly.
Hard Drive	Error during installation: no space left	Insufficient remaining space on drive C	Reinstall the system, and install again after the remaining space on drive C reaches more than 128GB. Note: it cannot be installed on drive D or other hard drives
Restart	Error when opening PickWiz: RLIA.dll, Open3D.dll, vtklmagingCore-9.2.dll, and pcl_kdtree.dll not found	After installing PickWiz for the first time, the device must be restarted for the environment variables to take effect	Restart the device. Note: after restarting the device, the first startup of PickWiz will be slower. Please wait patiently
Middleware installation error (middleware is a git directory, please remove the git directory)		The `middleware` and `PickLight` folders must be completely deleted	1. Use the Anaconda Prompt terminal to run `conda activate pickwiz_py392`; 2. Enter `pip show middleware` to find the `site-packages` directory; 3. Delete the `middleware` and `PickLight` folders and their info folders from the `site-packages` folder, or continue in the Anaconda Prompt terminal and run the `pip uninstall middleware` and `pip uninstall PickLight` commands to delete them
Missing compressed files in the full installation package	Upgrading from PickWiz 1.5 to PickWiz 1.7.3 using the full installation package prompts installation failure.	The downloaded full installation package is missing two compressed filesA normal full installation package has 4 compressed files in this directory	Re-download the full installation package